Refund policy

All Sales Are Final Unless Otherwise Noted

At 4S Ranch Experiences, we stand behind the quality of our products. Due to the nature of outdoor and lifestyle gear, all sales are considered final unless a product arrives damaged, defective, or incorrect.

Eligible Returns (Limited Circumstances Only)
We only accept returns in the following cases:

  • The item arrived damaged

  • The item is defective

  • The incorrect item was shipped

Claims must be submitted within 7 days of delivery and must include:

  • Order number

  • Description of the issue

  • Clear photos of the product and packaging

Approved returns must be unused, uninstalled, and in original packaging.

Refunds & Replacements
If your claim is approved, we will issue either:

  • A replacement item, or

  • A refund to the original payment method

Refunds are processed within 5–10 business days after approval.

Shipping costs are non-refundable.

Non-Returnable Items
The following items are not eligible for return or refund:

  • Clearance or final sale items

  • Used or altered items

  • Gift cards

  • Items damaged due to misuse, wear, or normal outdoor use

Exchanges
We do not offer exchanges.

Order Accuracy & Responsibility
Customers are responsible for ensuring that product selections, quantities, and shipping information are correct before completing checkout.

Contact Information
For all return inquiries, please contact:
info@4sranchexperiences.com